Student Analyst,
IT HelpDesk (March 2003 -
current)
- Provide frontline technical support (network-, Internet,
computer-related) for Texas Tech faculty, staff, and residents by
phone
Supervisor
and Resident Computer Consultant, ResNet (August 2000 -
February 2003)
- Supervised up to five residence halls and four employees
- Provided technical support (network-, Internet-,
computer-related) for all Texas Tech University residents
- Completed 536 work orders out of the 5967 completed overall
within four semesters
- Redesigned ResNet web site
Assistant
Webmaster and Technician, Our-Town Internet Services (August
1998 - August 2000)
- Designed web sites for Internet customers as well as shared
responsibilities for updating the main site
- Provided technical support (Internet-, computer-related) in our
office, as well as on-site and by phone.
Looking Up
Designs, self-employed (August 1998 - present)
- Design and maintain web sites, hope to expand services into
general design as well
- Obtain clients through reputation of services and personal
references
- Self-taught Microsoft FrontPage, Macromedia Dreamweaver, Paint
Shop Pro
